UK pilot cohort, May 2026

One driver. Four drops. Twenty-four minutes.

Eats batches your delivery orders into single-driver trips. Hot food, real ETAs, zero commission.

No card · UK-first · Live in 30 minutes

eats.valegrid.co.uk/app/dispatchLive
K1234

Your kitchen

BATCH B-124 stops · 7.2 km
ETA 27 minon time · slack 4 min

Sarah K.

Rose Ln 8m

Marco D.

Park Cres 14m

Priya M.

Chestnut Rd 22m

Live dispatcher view · animation, not staged

Anatomy of one delivery

27 minutes from order to doorstep.

  1. Friday 19:30Selected

    15-min window · 12 slots left

    1× Margherita · £10.50

    2× Skin-on fries · £8.40

    1× Diavola · £12.90

    Total£34.80
    01

    Customer picks a slot

    A 15-minute window they actually keep. No "as soon as possible" gambling.

  2. Kitchen displayNew
    #104219:30
    • Margherita
    • Diavola
    • Skin-on fries
    10 min prepHold ≤ 20 min
    02

    Order lands in the kitchen

    KDS ticket pops. Prep time + hold tolerance feed the dispatcher already.

  3. K123
    Batch B-123 stops · slack 4m
    03

    We batch the route

    Orders heading to the same slot + the same area ride together. 2–5 drops, planned to the minute.

  4. DM

    Daniel M.

    e-bike · on delivery

    Active
    • 4 Rose Ln
    • 7 Park Cres
    • 322 Chestnut Rd
    • 431 Hawthorn Walk
    Back at base19:54
    04

    One driver delivers it all

    Your driver. Your branded bag. Customer SMS at every status change.

The product

Three surfaces. One operation.

Customer, kitchen, driver — purpose-built clients, not a generic POS bolt-on.

The Wood Oven

Choose a slot

19:15
19:30
19:45
20:00
3 items£34.80

Customer

Storefront on your domain

Kitchen

3 tickets

#10421m ago
  • · Margherita
  • · Diavola
  • · Fries
#10416m ago
  • · Funghi
  • · Bruschetta
#103812m ago
  • · Margherita
  • · Halloumi
Avg prep11 min

Kitchen

KDS on any tablet

Batch B-12

3 of 4 stops

Next stop

22 Chestnut Rd

Priya M. · ring door

  • 1. 4 Rose Ln
  • 2. 7 Park Cres
  • 3. Chestnut Rd
  • 4. Hawthorn Walk

Driver

iOS + Android

The math

On a £20 order, marketplaces take £6.50. We take £0.

Marketplace app

25% commission + £1.50 service fee

You keep£13.50
£13.50
£6.50
£0£20

Valegrid Eats

Flat SaaS fee, paid monthly. Zero per-order

You keep£20.00
£20.00
£0£20

Across 1,000 orders/month at £20 average, that’s £6,500 back in your till every month. Our SaaS fee is a fraction of that.

30–50%

Lower cost per drop vs marketplaces

2–5

Drops per courier trip

15 min

Slot window your customers actually keep

0%

Commission. Flat SaaS only

FAQ

Common questions, plainly answered.

Do I need my own drivers?

Yes. Eats is for takeaways that already run their own deliveries — employed, worker, or self-employed. You never share a courier pool with another restaurant.

What about my existing menu on Uber / Deliveroo?

Keep them. Eats sits alongside your marketplace presence and captures direct orders without a commission cut. Most pilot takeaways see direct orders overtake marketplace within 3 months.

How does batching actually work?

Customers choose a 15-minute slot. We cluster orders going to the same area in the same slot into a single courier trip of 2–5 drops. Hot-hold limits are respected — the router won't combine items that would arrive past their hold time.

What if my driver is late or the oven slips?

Re-optimise on the fly. Dispatcher view shows the live batch, you push a slot to the next window in one click, and the customer gets an SMS with the new ETA.

What payment processor do you use?

Stripe. You take payment directly into your own Stripe account. Eats never holds your money.

Is there a setup fee?

No. 14-day free trial, then a flat monthly fee per location. No commission, no per-order percentage, no surge.

Stop renting your customers from someone else.

Set up your menu, your zones, your drivers in under 30 minutes. 14 days on us. No card.

Valegrid Eats